Terms of Service
Legal

Terms of Service

These Terms govern your access to and use of the Imbila Publishers website and any products or services purchased through it.

These Terms of Service ("Terms") govern your access to and use of the Imbila Publishers website and any products or services purchased through it. By using our site, you agree to these Terms.

1) About Us

Imbila Publishers ("we," "us," "our") provides Christian publishing, printing, distribution, training/seminars, and resource sales.

2) Use of the Website

You agree not to:

  • misuse the site, attempt unauthorised access, or disrupt services
  • upload harmful code or engage in fraudulent activity
  • infringe on our intellectual property or the rights of others

We may restrict access if we reasonably believe the site is being misused.

3) Orders & Payments

  • All orders are subject to availability and confirmation.
  • Prices may change without notice, but confirmed orders will not be affected.
  • You agree to provide accurate billing and delivery details.

4) Delivery

Delivery options, costs, and estimates are provided at checkout. Delays may occur due to courier issues or circumstances beyond our control.

5) Returns & Refunds

Returns and refunds are handled according to our Refund Policy (linked on our site). By purchasing, you agree to that policy.

6) Intellectual Property

All website content (text, graphics, logos, designs), and Imbila Publishers titles are protected by intellectual property laws.

You may not copy, reproduce, distribute, or adapt our content or publications without written permission, except as permitted by law.

7) Permission Requests & Licensing

Requests to reprint, translate, photocopy, adapt, distribute excerpts, or otherwise reuse Imbila-published material must be submitted through our Permission Request process. Permission is granted only when confirmed in writing.

Permission Required For:
  • Reprinting in another publication
  • Translation into other languages
  • Photocopying for courses or groups
  • Adapting content for new works
  • Distributing excerpts electronically or in print

8) User Content (If You Submit Content)

If you submit reviews, comments, testimonials, or other materials:

  • you confirm you have the right to share it, and
  • you grant us permission to display it for marketing and site operations (unless you request removal).

We may remove content that is unlawful, offensive, or misleading.

9) Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content or policies.

10) Disclaimers

We provide products and services "as is" to the fullest extent permitted by law. While we strive for excellence, we do not guarantee uninterrupted access to the website.

11) Limitation of Liability

To the maximum extent permitted by law, Imbila Publishers will not be liable for indirect, incidental, or consequential losses arising from use of the site or purchase of products/services.

13) Governing Law

These Terms are governed by the laws of Zambia, and disputes will be handled in the courts of Zambia, unless otherwise required by law.

Jurisdiction: Republic of Zambia

14) Changes to These Terms

We may update these Terms from time to time. The "Effective Date" will reflect the latest version.

Effective Date: March 2026

15) Contact

Questions about these Terms:

Questions About Our Terms?

We're here to help clarify any questions you may have about our Terms of Service.

We typically respond within 24-48 hours